Instruments
Matrices, calendars, scorecards, and checklists that keep fee conversations honest.
Printed comparison grids for MDR bands across banks.
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Wall calendars marking payout and dispute windows.
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Scorecards for battery, offline, and peak-hour fit.
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Evidence folders and window stickers for ops teams.
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Single-page till + online fee story for boards.
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Weekend buffer worksheets from peak history.
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Stage-aware terminal options on one card.
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Diagram of gateway vs acquirer roles.
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Multi-site fee exception sheets.
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Bank cutover checklists with parallel-run gates.
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